Loyalty & lifecycle marketing for emerging restaurants

SpeakScale designs, launches, and operates loyalty programs that increase traffic, grow lifetime value, and simplify retention marketing.

Let's talk loyalty
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Turn customer data into new revenue and create
growth from within.

Our proven process for helping our clients unlock revenue and build a foundation for sustainable growth for years to come.

Step 1

Unlock incremental revenue from your existing customer relationships

  • Drive immediate revenue growth through our best-in-class email/SMS campaigns and customer journey flows.
  • Ensure your CRM is set up to meaningfully engage new guests from their first interaction.
Growth tactics:
CRM Optimization
Messaging
Conversion Rate Optimization
Customer Journey Automations
Email/SMS Marketing
Step 2

Increase customer purchase frequency & build loyalty

  • Drive customers from first purchase to second (and beyond!) through continuous testing & optimization of targeted email/SMS campaigns and automations.
  • Gamify and increase customer loyalty through custom branded loyalty programs (web & app).
Growth tactics:
Loyalty Marketing
Tech Stack Implementation
Customer Journey Automations
Email/SMS Marketing
Growth from within, step 3 tactic
Step 3

Maximize average transaction value

  • Strategically leverage best-in-class marketing tools to bundle, cross-sell, and up-sell.
  • Crystalize and improve customer LTV.
Growth tactics:
Checkout Flow Optimization
Product Optimization
Pricing Strategy
Tech Stack Implementation
Schedule a discovery call

Brands that work with SpeakScale see measurable results.

$175K

incremental revenue driven from email last 12 months

17.8%

YoY same store sales growth 6 periods post engagement launch

"I’ve always struggled to allocate money to marketing. Can the impact really be measured? SpeakScale has changed my mind.
‍Their commitment to using KPIs and achieving meaningful ROI has made their value crystal clear. 10/10 would recommend working with SpeakScale to leverage your online customer database for growth."
Nelson Monteith, Honest Mary's

Nelson Monteith

Founder & CEO of Honest Mary’s

Three steps to growth with SpeakScale

The framework, team, and expertise your brand needs to create sustainable growth.

Schedule a discovery call

Discovery

Schedule a discovery call with our team to discuss your goals and priorities.

Our team conducts an audit of your key data and customer journey to give you a detailed presentation of actionable, strategic growth recommendations.

Meet with our team of specialists to review the discovery

Roadmap & Proposal

Based on our discovery findings, we will roadmap 2-3 potential engagement plans.

We'll provide revenue forecasting for our growth initiatives.

We'll review the plan with your team to define which one works best to proceed with.

90-day Growth Sprints

Once aligned around a roadmap, we'll begin our first 90-day Growth Sprint with a kickoff call.

We'll maintain a weekly stand up to review our shared KPIs dashboard and progress against the roadmap.

We'll continue to work in 90-day Sprints so there are clear expectations and targets around every element of the engagement.

Explore what’s possible with SpeakScale

Our modern restaurant marketing ecosystem is built to scale with your business.

Schedule a discovery call

Why SpeakScale?

You're trying to create more value for your loyal customers and make the most of your CRM. SpeakScale will help you cut through confusion with actionable insights to grow. What makes us different is our laser focus on creating "Growth from Within" by strategically realizing the value of your CRM and then executing for you. SpeakScale offers a proven loyalty and retention playbook and strategy to scale emerging restaurants.

Schedule a discovery call

In-depth strategy

Get research, strategy, messaging, planning, and more tailored to your business.

Fixed rate

Just good old-fashioned delivery with no hidden fees. Pick a plan that works for you.

Clear roadmap

Define the future collaboratively with a marketing expert guiding your every move.

Scalable team

Need a one off growth project or an added growth channel? Easily upgrade your tier to increase outputs.

Lightning fast

Scale up today and get a full marketing department at your service. Turnaround times in days, not weeks.

Project management

Don't worry about the back-and-forth. We handle all your projects for you.

Hear from happy SpeakScale clients.

Our clients are our heroes, and this is what they have to say about us.

"
Working with SpeakScale has been a true strategic partnership. They roll up their sleeves, consult, and execute as if they were part of our in-house marketing team. Everything looks great, performs well, and makes a measurable impact.
"
Trey Moats

Trey Moats

CEO, RASA

"
Working with SpeakScale has been a true strategic partnership. They roll up their sleeves, consult, and execute as if they were part of our in-house marketing team. Everything looks great, performs well, and makes a measurable impact.
"
Testimonial profile picture

Trey Moats

CEO, RASA

"
Working with SpeakScale has been a true strategic partnership. They roll up their sleeves, consult, and execute as if they were part of our in-house marketing team. Everything looks great, performs well, and makes a measurable impact.
"

Trey Moats

CEO, RASA

"
It’s a gift having such a talented, dedicated team in our corner. The results have been fantastic—our guests are raving about the experience and coming back more often.
"
Haz Patel

Haz Patel

Co-owner, Tacoria

"
It’s a gift having such a talented, dedicated team in our corner. The results have been fantastic—our guests are raving about the experience and coming back more often.
"
Testimonial profile picture

Haz Patel

Co-owner, Tacoria

"
It’s a gift having such a talented, dedicated team in our corner. The results have been fantastic—our guests are raving about the experience and coming back more often.
"

Haz Patel

Co-owner, Tacoria

"
10/10 would recommend working with SpeakScale. Their commitment to using KPIs and achieving meaningful ROI has made their value crystal clear.
"
Nelson Monteith

Nelson Monteith

Founder & CEO, Honest Mary's

"
10/10 would recommend working with SpeakScale. Their commitment to using KPIs and achieving meaningful ROI has made their value crystal clear.
"
Testimonial profile picture

Nelson Monteith

Founder & CEO, Honest Mary's

"
10/10 would recommend working with SpeakScale. Their commitment to using KPIs and achieving meaningful ROI has made their value crystal clear.
"

Nelson Monteith

Founder & CEO, Honest Mary's

"
SpeakScale has been an integral part of our growth for over a year. Without their ability to problem solve, we would still be stuck banging our heads against a wall trying to grow the business.
"
Jordan Wilson

Jordan Wilson

CEO, 41&Change Coffee Company

"
SpeakScale has been an integral part of our growth for over a year. Without their ability to problem solve, we would still be stuck banging our heads against a wall trying to grow the business.
"
Testimonial profile picture

Jordan Wilson

CEO, 41&Change Coffee Company

"
SpeakScale has been an integral part of our growth for over a year. Without their ability to problem solve, we would still be stuck banging our heads against a wall trying to grow the business.
"

Jordan Wilson

CEO, 41&Change Coffee Company

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